HR Administrator
Are you looking to start your career in HR? Do you enjoy problem-solving and providing exceptional service levels to clients? If so, this may be the role for you!
With this role you will receive some amazing benefits including 25 days holiday plus bank holidays, a company pension scheme, a company bonus scheme (subject to meeting team targets), training & development opportunities, health cash plan benefits, an employee assistance programme, a discount scheme, death in service benefit and regular company events.
You will join a small team of HR professionals to provide HR administrative support to the team. On-the-job training will enable you to quickly progress the role to assist the team in answering HR enquiries from clients. You will be given the opportunity to quickly develop your skills to also be able to advise clients with their day-to-day first-line HR enquiries. This is a great role to progress a career in human resources within a supportive environment, including undertaking an apprenticeship Level 3 in HR Support.
What you will do:
In addition to supporting the team with administrative duties, you will also assist with:
Answer incoming calls and ensure they are redirected to the relevant member of the teamManage team inboxes and direct enquiries to the team, assisting to prioritise responses to clientsMaintain the internal CRM system as well as be the first point of contact for IT-related queriesAssist in managing HR Information systems for clientsProvide client-based reports to Account Managers as and when requiredSupport the Account Managers with annual/legislative document updates for clientsDraft documentation for clients to assist HR Advisors in efficiently advising clients (training will be given)Provide support to the team with ad hoc projectsNote-taking at meetingsEnsure all contact with the HR Dept by clients is a positive experience.The ideal candidate will be able to grow with the business by acting as an ambassador for the Company, working at all times in a way that demonstrates their core values:
They are a winning teamThey are honest and open with each other, their customers and their business partners.They are customer-focusedThey work with a sense of urgencyThey continually update their skills and knowledgeThey are professionalsThey embrace change and strive for continuous improvementAbove all, they love what they do and have fun.About you:
Maths & English GCSE or equivalentHighly organised with the ability to multi-task and meet deadlinesExcellent verbal and written communication skillsFirst-rate IT skills including Microsoft Office with the ability to quickly learn new IT systems with training (such as HR information systems and other job-related portals or systems)Excellent customer service skillsThe ability to use own initiativePositive and enthusiastic attitude to workInterest in developing knowledge in human resourcesThe desire for formal CIPD training via an apprenticeship scheme would be advantageous with an opportunity for an apprenticeship after the probation period has passedA basic understanding of HR processes and best practice is desirable but not essentialIf you have or are working toward a CIPD qualification it's an advantage, but not a must.If you have the right skills and experience and would like to join a great team to help them provide outstanding customer service, our client would like to hear from you.
Due to the large volume of applications they cannot always contact all applicants. If you do not hear back within 10 days, please assume that you have been unsuccessful on this occasion.