Customer Service Advisor

Customer Service Advisor - £24 - £26K a year, 8 am – 5 pm/4.30 pm on a Friday (1 hr lunch) up to £4K bonus included, 28 days holiday, perm position after completing probation period, growing business, modern clean offices friendly supportive team.

Location of the Customer Service Advisor position: Warrington

We are looking for an experienced Customer Service Advisor, that enjoys working in a fast-paced environment that thrives on providing the best client care.

This position is working with a leading Automotive business that have recently expended opening new facilities to increase their manufacturing capability. Due to this growth, we are now looking for a Customer Service Advisor to support the growing network of customers the company has.

Key duties of the Customer Service Advisor position.
• Liaise with customers to keep them up to date with the progress of their order.
• Check orders and ensure all work is fulfilled on time by the Aftersales department.
• Liaise with the relevant departments to ensure all documentation in correct and in order
• Carry out follow up calls and respond to any queries that have been received.
• Ensure that all feedback is captured and reported
• Ensure that all quires and responded and resolved in a timely manner
Benefits of the position:
• Salary: £24 – 26K plus 4k Bonus (OTE £28 – 30K)
• Perm position after completing probation
• 28 days holiday
• Modern clean working environment

If you would like a private chat about the Customer Service Advisor position before applying, please contact Maisie Cope at E3 Recruitment.