Business Administration Apprentice (Carpenters Group)

Using written, electronic and verbal communications to chase any overdue payments.

Sending our GUID links to clients Providing clients with updates via email and telephone, whilst managing their expectations Distributing team voicemails for action Importing post to our case management system Ensuring all ISO27001 requirements are met and adhered to Ensure daily work schedules are maintained Rectify any file queries to ensure files can be completed proactively Liaise with other departments, when necessary Process payments to clients and third parties Completing portal work and corresponding with the Court Funds Office Printing and stapling cheques to be sent out to clients and third parties Saving imported documents to the relevant locations

Training Outcome:

Within this role you will gain exposure to both the legal and insurance sectors, allowing the successful applicant the opportunity to further progress in a variety of industries depending on opportunities available at that time.

Employer Description:
Carpenters Group is one of the UK’s leading providers of insurance and legal services. We work in partnership with a number of insurers and brokers to deliver a variety of outsourced claims solutions. We are looking for people who want to be a part of ensuring that our customers continue to receive a quality service that consistently exceeds expectations throughout their claims journey.

Working Hours :
Monday - Friday. Shifts to be confirmed.

Skills:
Communication skills,Organisation skills,Microsoft Word & Excel,Customer focused,Ability to work deadlines,Team management skills,Ability to work own initiative