Tech Support Apprentice

Provide technical assistance to our colleagues Adopt a friendly, engaging and “can do” approach to all Bromford colleagues Assist with the setup, configuration, and maintenance of IT equipment, including desktops, laptops, printers, and mobile devices. To answer and provide technical support to Bromford colleges via phone email or remote assistance, providing first time fix resolution

Training Outcome:
Fully qualified and experienced Tech Support Assistant role

Employer Description:
We are a housing association – one of the biggest in the country, with almost 45,000 homes spread across central and south west England. We believe in providing warm, safe and secure homes. But ultimately, we’re a people business. Not only do we care about the 100,000 people who live in our homes, we want them to thrive.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience