IT Apprenticeship

Provide 1st line support - Respond accordingly to teacher and student IT support requests Configure hardware Support with password resets Upgrade and download software Ensure all IT equipment is functioning to the best of its ability Escalate IT issues as and where needed

Training:

Information Communications Technician Level 3 (A level)

Your training will be delivered online via a SMART classroom every 4-6 weeks in 2 day blocks Training schedule has yet to be agreed upon, further details will be made available at a later date

Training Outcome:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Technician

Employer Description:
RMAT was born from a passion for school improvement. They started by supporting schools across Yorkshire, and through our unique approach, they were successful in transforming academies and raising the bar for student achievement. Their growth since then has been driven by partnerships with strong schools and academies who share our vision and values for education. They believe in doing things differently – creating schools that students love to attend and where teachers thrive.

Working Hours :
Monday – Thursday 8:00 AM – 4:00 PM Friday 8:00 AM – 3:30 PM

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative