Fleet Apprentice

Communicate with drivers, staff, customers, and suppliers in a professional and timely manner Assist Fleet Co Ordinator with Fleet service planner to ensure that all Vehicles and Trailers have a rolling 12-month plan for all Maintenance requirements Maintain up to date records with regards to Vehicle and Trailer maintenance in line with DSVA standards Assist in the management of Driver defect reporting ensuring that all reported defects are rectified in an appropriate time scale Report weekly to Compliance development manager on all set KPI targets Raise Purchase orders to suppliers when approved by Line manager Assist in Maintaining good housekeeping on the Vehicle telematics system Assist with continuous tachograph analysis software is up to date, accurate and ensure good housekeeping Report weekly on Fleet washing and cleanliness Generate and circulate weekly driver league report To undertake a development programme leading to a level 2 qualification as part of an apprenticeship within the given time scales Keep your mentor informed of your progress and raise any concerns and issues with them

Training:

Customer Service Practitioner Apprenticeship Standard at Level 2

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English. 

Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.

The minimum duration of the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment.  A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.

Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1

Training Outcome:

The ideal candidate will hold a passion for transport industry and has a will to progress in the industry

Employer Description:
Pallet Plus offers transport solutions for delivering and collecting palletised goods throughout the UK and Ireland.

Working Hours :
Monday to Friday Shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Initiative,People skills,Positive attitude,Proactive approach,Able to follow processes