Service Delivery Manager

Service Delivery Manager – Data Centre Services

Location: London (Hybrid – 3 days per week on site)
Salary: Up to £65,000 per annum

We’re working in partnership with a prominent Data Centre Owner and Operator to recruit a Client Delivery Executive. This is a vital role responsible for ensuring day-to-day service excellence and maintaining strong client relationships across their London operations. This is a fantastic opportunity to join a well-established business at the heart of the UK’s digital infrastructure sector.

This is a brilliant opportunity for someone with a background in order management, client relationship management, and service delivery — all forming part of the business-as-usual responsibilities that keep customers happy and services running seamlessly.

Responsibilities:

Act as the primary point of contact for clients, ensuring consistent and professional service delivery Manage the full lifecycle of client orders, from initiation through to completion Maintain strong, trusted relationships with enterprise customers Collaborate with internal teams to ensure SLAs are met and exceeded Proactively identify ways to enhance service quality and client experience

Experience required:

Experience in a Service Delivery Manager or Client Delivery role Solid understanding of order management and client engagement within a technical or infrastructure-led environment Excellent communication and stakeholder management skills A proactive, customer-focused approach Must be eligible for SC (Security Check) clearance

Hybrid working model: 3 days per week on site in London

Competitive salary up to £65,000

Must be eligible to work in the UK