An exciting new opportunity now exists for a highly organised leader with a growth focussed mentality, to join a well-established, end-to-end learning services partner dedicated to delivering innovative learning solutions to their clients.
Our client has an exceptionally strong reputation within the learning space, specialising in providing all things L&D from consultation, learning technology solutions and support, learning solutions whether that be design or curation, and access to a global L&D freelance market. They’re proud to partner with some big global clients to support the delivery of their people and digital learning strategies.
The main purpose of the role is to lead, motivate and develop a team of highly effective learning focused specialists in the delivery of digital learning interventions to meet the identified performance needs / gaps.
Working as part of the UX and Technology Solutions team, your team will be responsible for the end-to-end curation and management of a portfolio of learning solutions leveraging all forms of learning mediums available (Classroom, Virtual, Online, Digital)
Key Responsibilities
Lead a high performing team of L&D specialists that can develop a varied portfolio of learning programmes utilising all available learning mediums (E.G Formal, Digital, Virtual, etc).
Support the Client Experience Manager and Business Development Lead in developing engaging and profitable proposals and statements of work.
Drive a blended learning strategy in order to maximise learning efficiency through effective pedagogy practices which in turn increase the effectiveness and quality of learning whilst reducing operational down time.
Utilise all measurement and evaluation tools to drive high engagement across the global user base and create easily accessible and actionable reporting.
Establish a ‘Customer Centric Mind-set’ with regards to digital learning, placing both the Customer and Employee at the heart of experiential led learning.
Manage a portfolio of learning projects across multiple Business Units, establishing effective communication & planning strategies to ensure projects are delivered on time, and in line with governance standards.
Build effective relationships with L&D Learning Partners to undertake review (Quality Assurance) processes to enable operational training feedback into the quality and effectiveness of learning content and solutions.
Establish the ongoing required skills and capabilities of your team that are in line with operational needs to ensure learning design evolves in line with business need.
Establish a ‘Performance Coaching’ based approach to the development of your learning team, driving a culture of self-development / shared development amongst the specialists.
Ensure performance measures for the platform and your team are defined with clear Scorecards established against which specialist performance is coached, developed and managed.
Demonstrate a 'continual improvement mind-set’ to ensure that yours and the wider Learning Solutions Team continues to evolve through exposure to different learning practices.
Be an advocate for latest learning trends engaging your team in how they can best adopt virtual, digital and emerging learning practices through the lenses of great instructional design.
Skills & Experience
Track record in developing and leading a high performing team of L&D specialists and LMS platform.
Development of learning interventions/curations predicated on solid instructional design practice which maximise efficiency of training delivery, and effectiveness of learning programmes
Creation of in-house L&D brand that sees the learning deployed as being recognisable for value-add and positive impact on performance
Deployment of strong Quality Assurance practices that engender a focus on quality and the customer (learner)
Demonstration of ‘digital’ adding value to all forms of learning solutions.
Experience in effectively communicating project priorities and developing multiple projects simultaneously
Rigorous, independent execution as well as ability to work cross function, with stakeholders and 3rd party providers
Strong attention to detail and accuracy in work.
Highly organised with the ability to keep lots of plates spinning.
Commercially astute with a growth mindset
Client focussed and adaptable
Drive and commitment to exceeding targets and excellence
Benefits
Be part of an innovative and growth-focused organisation.
Opportunity to develop our partnership methodology through this next phase of growth.
Work in a flexible, collaborative and innovative team environment with some great people.
Shape the future of our business by staying ahead in a competitive industry.
24 days holiday per year, plus your birthday off
We are closed over the Christmas/New Year holiday period
Private healthcare
Genuinely flexible working
Remote working (although there is an office in Manchester which is available)
Two Volunteering days per year
Bonus linked to Company Performance
This is a fantastic opportunity for an inspirational leader to join a sector leading, highly ambitious business offering long term challenge and career development. Apply now for more details.
