Temporary Helpdesk Assistant

Temporary Helpdesk Assistant  - Hatfield, Hertfordshire - Up to £12.50 per hour      

Are you an experienced Helpdesk Assistant looking for a new challenge?
Do you have a background in facilities management? 
If so, we’d love to hear from you!

CBW is currently recruiting for a Helpdesk Assistant role with a well-established FM service provider based in Hertfordshire. In this role, you'll be responsible for typical Helpdesk Assistant duties, including Placing orders for planned maintenance and minor works as required

Hours/details 

Monday to Friday 
08:00am to 17:00pm
Immediate start!
Temporary contract - 9 months 
£12.50 per hour 
 
Key duties & ResponsibilitiesAnswer, screen and transfer inbound phone calls emails, portal requests, to our helped desk Distribute tasks from the help desk to the relevant facilities teamClose tasks down after completion by the facilities team Coordinate office moves with PA/ secretarial teamsGeneral clerical duties including photocopying, fax and mailingMaintain electronic and hard copy filing systemRetrieve documents from filing systemHandle requests for information and dataResolve administrative problems and inquiriesSchedule and coordinate appointments and travel arrangements for facilities move teamsOpen, sort and distribute incoming invoicesMaintain office supply inventoriesCoordinate maintenance of office equipmentCoordinate and maintain records for parking and petty cash  RequirementsAt least 3 years in the maintenance industry.Must be confident as you will be dealing with customer issuesKnowledge of Scheduling Engineers daily routes.Knowledge of scheduling systemsMust be able to invoiceKnowledge of raising purchase ordersGood communication skills as will be dealing with engineers & clients.Send your CV to Brooke at CBW Staffing Solutions for more information.