IT Support Engineer

An opportunity has arisen for a IT Support Engineer(1st / 2nd Line) to join a well-established car dealership offering excellent benefits. This full time on-site role offers salary range of £30,000 - £35,000. As IT Support Engineer (1st / 2nd Line), you'll be a key figure in delivering IT solutions across the business, providing hands-on support while also taking ownership of critical IT projects. This is more than a support role; it's your chance to shape the future of our IT operations, working in an environment where your expertise will be valued and your ideas implemented. This role offers a unique opportunity to step up and lead IT projects, with a clear pathway to head the IT department, playing a pivotal role in driving change and implementing cutting-edge solutions. You wll be responsible for: ? Set up and configure workstations (desktops, laptops, mobile devices), ensuring all systems are ready for new and existing staff. ? Perform regular hardware and network checks to ensure optimal performance and security across all systems. ? Lead and manage IT projects, from software rollouts to system upgrades and security improvements. ? Troubleshoot and resolve IT issues efficiently to minimise downtime. ? Secure and maintain local networks, ensuring compliance with data privacy regulations. ? Train and support employees on new software, ensuring smooth transitions and adherence to best practices. ? Continuously identify areas for improvement, leading initiatives to enhance IT processes and systems. What we are looking for: ? 3+ years of experience in IT support, development, or a similar technical role. ? Proven problem-solving skills with a proactive approach to managing and improving IT systems. ? Strong communication skills, with the ability to explain technical concepts to non-technical staff. ? Experience with Microsoft 365, Windows 10/11, Ubiquity networks, VM ware, and cybersecurity. ? Knowledge of network management, virtual