Administrator

Service Administrator
Location: Harrow
Working Hours: Full-time, 5 days a week (8:00 AM to 4:40 PM / 5:00 PM)
Start Date: ASAP

Additional Information:

Training: Full training provided, including IT systems and EMIS but must be good with computers Start Date: ASAP

About the Role:

We are seeking Service Administrators to join our dynamic team, playing a vital role in the efficient operation of community specialist clinics across Harrow. This is an exciting opportunity for individuals who are detail-oriented, quick learners, and possess excellent communication skills. Healthcare administration experience is a plus, but not essential.

As a Service Administrator, you will be responsible for managing a range of administrative tasks, including handling patient bookings, triage processes, and communicating with patients through phone, email, and text. You'll work as part of a supportive team of 6 full-time administrators, contributing to the seamless running of clinic services, while upholding the highest standards of patient care and confidentiality.

Main Duties:

Manage day-to-day administrative tasks, including patient bookings and triage processes Communicate with patients via phone, email, and text to coordinate appointments Assist with general administrative duties to ensure smooth clinic operations Maintain confidentiality and uphold patient care standards Support clinical staff and ensure effective service delivery

Key Skills & Experience:

Strong administrative skills with the ability to multitask efficiently Excellent communication skills, both verbal and written IT experience (EMIS training provided) Quick learner, able to grasp new systems and processes rapidly Previous healthcare administration experience is beneficial, but not essential

About Us:

We are a dedicated team delivering high-quality community specialist clinic services in Harrow. Our focus is on providing outstanding patient care while ensuring efficient clinic management. This role offers the opportunity to work in a collaborative and supportive environment, with ongoing training to help you succeed.