Digital Data Apprentice

Duties will include (but not be limited to): 

Administrative tasks: 

Work with Project Assistant to ensure documentation and team guidance is kept up to data Assist with data entry and content migration tasks

Client support:

Triage and review support tickets on Jira Service Desk, ensuring all tickets are actively worked on and updated regularly with clear and comprehensive notes on progress Action simple support tickets such as account setups, password resets, assistance with navigation of websites and content changes Support Project Managers with issue investigation and resolution Assign complex tickets to relevant team members and liaise/chase for completion where necessary

Project support: 

Provide ad-hoc support to Project Managers with day-to-day tasks Assist with project reporting including progress reporting and profit tracking

Reporting:

Take responsibility for creating and distributing monthly performance reports for clients, compiling data from a range of sources including Google Analytics, Jira Service Desk and PPL’s platform  Assist with profitability and resource reporting

Training:

Why choose our Data Essentials apprenticeship?

QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. 

Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.

QA's Data Essentials Level 3 apprentice will learn to:

Source, format and present data securely using Microsoft Excel  Analyse structured and unstructured data to support business outcomes Blend data from multiple sources as directed Communicate outcomes appropriate to the audience Apply legal and ethical principles when manipulating data

QA’s Data Essential Level 3 apprenticeship programme enables your organisation to:

Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights Create and develop Data Technicians for the modern workplace by reskilling your existing talent or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions

Tools and technologies learned: 

Apprentices will learn to use Microsoft Excel and Power BI

Training Outcome:

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 

Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Benefits: 

26 days annual leave, plus bank holidays Bonus scheme Work from home/hybrid working Flexi hours Training and development opportunities

Employer Description:
People Places Lives Ltd work in true partnership with health and social care organisations to deliver simple solutions that empower people, strengthen places and improve lives. These solutions range from information and advice websites to support people on their health and social care journey, to providing day-to-day management of complex health packages via a personal health budget.  Their head office is in Wigan, and they employ 50 staff that are spread across the country.

Working Hours :
Monday to Friday, 9am - 5pm (1-hour lunch break)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Non judgemental