Hull City Council Service Support Apprentice - Legal Services

Duties may include:

Answering telephones in a professional manner and distributing messages where required and answering queries where possible Photocopying Scanning Filing & indexing Basic typing Processing and distributing post Taking legal documents to and from the Courts Providing support to teams within Town Clerk Service as required Basic financial processes and the understanding of client billing with the support of a graded member of staff

Training:

Advanced Business Administration Level 3

End Point Assessment (EPA)

Functional Skills in maths, English if required

Regular training and development sessions to meet the needs of the employer and the apprentice

Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available

Employer Description:
Hull City Council’s Service Support provides administrative support to the Town Clerk’s Service, and in particular the teams within Legal Services. Service Support provides a range of administrative support including arranging meetings, minute taking, transcribing audio files, typing, scanning, electronic and physical filing, archiving, basic financial transactions, monitoring, maintaining databases and data entry. From time to time, Service Support provides support to other teams within the Town Clerk’s Service including the Civic Office, Committee Services, Customer Feedback Team, Electoral Services, Information Governance, I.T., Local Land Charges, Printing Services and Scrutiny Team.

Working Hours :
Monday- Friday (Monday- Thursday 9am- 5pm Friday- 9am- 4.30pm)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative