Clinical Admin Officer Apprentice - Surgery

To provide an administrative service to the department To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies
and procedures To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures Answer queries from colleagues, GP’s and patients in a timely and professional manner To ensure that secure systems are in place for the storage of all resources including computerised information To promptly open incoming mail, linking to relevant medical records and distributing post to Consultants where necessary Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system Set up and maintain effective filing, bring forward and retrieval systems To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included. To develop and maintain effective working relationships with other staff in the department and the Trust ensuring a professional and seamless service is provided. In particular this will
require regular liaison with various departments To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included. To adhere to Trust Values in promoting all aspects of care and standards To ensure all phone calls are dealt with in a professional and timely manner adhering to the local targets set by the department and Trust Provide cover for other staff within the team who are on leave or out of the office To operate the various IT systems used to fulfil the role/department requirements To liaise with other hospitals, other personnel and patients proactively and at the request of a Consultant and the Service Manager. To undertake photocopying/scanning duties as required

Training:

The training schedule will be agreed between the hiring department and the training provider. 

Training Outcome:

Once qualified administrative staff can specialise as either a Business or Data analyst.  

Employer Description:
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. We run outpatient clinics and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead, Bracknell and Chalfont St Peter. We hold 3 core values, Committed to Excellence, Working Together, and Facing the Future

Working Hours :
Monday to Friday, typically 08:00-14:00 but may differ based on service needs.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working