Warehouse Operations Administrator Apprentice

Day to day tasks include:

Arranging all pallet deliveries into the pallet network efficiently Update and confirm to customers the details of their shipments Track live shipments and update customer, reporting any delays to them Take new bookings from the customer and seeing them through to delivery Book in collections Liaise with customs, warehouse and domestic transport teams Support warehouse team with stock takes and discrepancies Proactively engage with the customers and answer queries in a quick and efficient manner, by telephone and email Support with all aspects of required administration

Training:

This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend the training provider (In-Comm Training Services in Aldridge WS9 8UG), 2 days per week over a 5 - week period as part of the training, and you will have monthly assessor visits to see you at the company.

Training Outcome:
Full-time position within a Warehouse or Transport role Possible further education after apprenticeship

Employer Description:
We are an international logistics company with intelligent transport solutions and comprehensive know-how of the entire supply chain. We are part of the Danish NTG Nordic Transport Group A/S, with 1,400 employees in 30 countries worldwide and over 80 offices of our own. The task and the primary goal is the customer- oriented organisation of forwarding and logistics services. Warehousing and shipping-optimised packaging solutions complete our core business. Our service combines strength and reliability with quality and flexibility. The cooperation within the NTG - organisation enables us to design tailor-made solution concepts from a single source. Due to the additional network of local offices in Europe, as well as contractors worldwide, we are able to respond to customer requirements and needs.

Working Hours :
9.00am - 5.30pm Monday - Friday with a 1-hour lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness