Ref: CS04 Customer service / Operations apprentice Level 2 at Cargo Movers Ltd

Support shipping departments with all tasks and train in freight forwarding Invoicing customers Speaking to shipping agencies Speaking to customers for shipping, updates via telephone and email Custom clearance shipments Filing Training on customer quotations Sales/meeting,calling and emailing new customers to help grow the business

Training:

Customer Service Practitioner Level 2 Apprenticeship Standard:

This apprenticeship is completed within the workplace You will be assessed through written work, verbal discussion and observation throughout your training You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge

Training Outcome:
Progression to level 3 and role at the end if possible

Employer Description:
We have 7 UK employers and 36 across India. We serve all customer logistics requirements, Air and Sea Freight from across the world.

Working Hours :
Monday - Friday, 9.00am - 5.30pm.

Skills:
Communication skills,IT skills,keen to get stuck in,Confident