Business Administrator Apprentice

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues. flexibility and responsiveness is required to develop a wide range of skills. 

The apprentice is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills and adopting a proactive approach. The apprentice is also expected to show initiative, managing priorities and time, problem-solving, decision-making and the potential for people management responsibilities through mentoring others. 

Duties will include:

IT 

Using multiple IT packages and systems relevant to the organisation in order to write communications, analyse data and create reports and can choose the most appropriate IT solution to suit the activity Able to update and review databases, record information, and analyse where required.

Record and document production 

Produces accurate documents Makes recommendations for improvements and creates solutions. Maintains records and files, handles confidential information in compliance with the organisation's procedures Coaches others in the processes required to complete these tasks

Decision making 

Exercises proactivity and good judgement. Makes effective decisions based on reasoning and is able to deal with challenges. Seeks advice of more experienced team members when appropriate

Interpersonal skills 

Builds and maintains positive relationships with the team and within the business. Demonstrates ability to influence and challenge appropriately. Becomes a role model within the team, developing coaching skills

Communications 

Demonstrates good communication skills in multiple mediums: including verbal, written or on digital platforms using appropriate channels to communicate effectively Demonstrates agility and confidence in communicating Understands and applies social media solutions appropriately Answers internal and external questions, representing the organisation or department

Quality 

Completes tasks to a high standard. Demonstrates the necessary level of expertise to complete tasks and applies themself to continuously improve work. Can review processes autonomously and make suggestions for improvements Shares administrative best practices across the organisation, coaching others to perform tasks correctly Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues

Planning and organisation 

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines Positively manages the expectations of colleagues at all levels, setting a positive example for others in the workplace. Suggests for improvements for working practice, showing understanding of the impact and implications beyond the immediate environment Manages equipment or facilities Organises meetings and events including organising the travel and accommodation. Takes meeting minutes and creates action logs

Project management 

Uses project management principles to scope, plan, monitor and report on projects. Plans any required resources to successfully deliver projects. Undertakes and leads projects as and when required

Training:
Delivery model and duration: Workplace delivery Duration: 21 months plus 3 months End Point Assessment Qualification: Business Administrator Standard Level 3

Training Outcome:
Potential position upon completion of the apprenticeship

Employer Description:
Manor By The Lake hosts exclusive bespoke wedding celebrations, each one as individual as the couple. They pride themselves as a unique country manor, which will guarantee you a lifetime of happy memories.  Steeped in history, bursting with character and set in spectacular grounds, there’s truly no better place to host your event, whether it is your special day or you’re looking for a party venue in Cheltenham. A very special exclusive use venue with a difference.

Working Hours :
9am to 5pm. Days to be confirmed. Half an hour for lunch.

Skills:
Communication skills,IT skills,Customer care skills,Number skills,Proficient in Microsoft Office