Apprentice Medical Administrator

On joining the practice your first few weeks will be focused on learning the basics of care navigation which will include a mix of patient facing and telephone based contacts alongside learning our clinical and appointment systems. Typical duties could include:

Answering the phone, operating the computer appointment system, dealing with patient enquiries, computer data entry.

As you progress through your apprenticeship we will support you to ensure you learn other aspects of our medical administrator role to compliment your training course and enable you to achieve the standard required.

IT skills essential - as this role involves a lot of computer work.

 

Training:
Business Administrator Advanced Apprenticeship through Petroc, Barnstaple - one day per week during term time with the other 4 days per week spent at Caen Medical Centre

Training Outcome:

After successful completion of the apprenticeship we would be keen to offer a permanent role within our medical admin team if business needs allowed. Otherwise a Business Administration qualification should pave the way for progression within the NHS or other sectors.

Employer Description:
We are a GP surgery and we provide primary medical services to 12,900 residents within Braunton and the surrounding community

Working Hours :
Monday to Friday 8.30am-5pm, one hour lunch break (unpaid)

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working