Apprentice Logistics Controller/Traffic Office

The role includes:

Assessing the customer’s requirements and identifying the right delivery solution. You will then select and assign the most appropriate Courier to make the delivery, exceeding our customers’ expectations.  Quality control of all orders. Working with other members of the team to ensure all documentation is completed, recorded & processed correctly for the timely & accurate customer invoices to be generated and payments to the drivers. This role will be working with our Courier network and the Controllers are key to our model.

Training Outcome:
80% of our colleagues are currently engaged in some form of career development programme, funded by the company and the apprenticeship will only be Step One on what we believe, and hope will be a long pathway of development with us.

Employer Description:
Today Team is a market leader in the time-sensitive/same day Courier Delivery Sector, we punch massively above our weight. Our 19 years of history is a story of unprecedented success and growth built on service excellence. We may not be the biggest, but we are, we would argue, certainly among the best. Put simply, our customers use us because they know we are amazing at what we do and are happy to pass the word about us. And we are continuing to grow. This means we are really needing to bring in new people to help us to continue to deliver. To date our success has come through exceeding our customers’ expectations with a record of delivering on time and as promised, well over 99% of times in the past 12 months alone. This has been achieved largely because of the quality and professionalism of our outstanding and growing Logistics Team and we are looking for someone who can fit right in with this excellent group and grow with us We have a great record in developing Apprentices, and we are looking to do so again.

Working Hours :
Monday to Friday, 09.00 - 17.00.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Patience