Exports Business Administrator Apprenticeship

Responsible for sending weekly order updates to our entire international customer base – including key updates on stocks, collection availability and ETAs. This information will be populated by our Order Processing & Logistics Advisor ahead of time Responsible for sending delivery notes to customers via email upon dispatch of goods and informing them of the ETA of their order (providing courier tracking details if they’re available). Consignment details are to be provided for customers who arrange their own collection Supporting with following up quotations sent to customers with the intention of securing an order. Following up with our distributors on a monthly basis, ensuring they are responding to enquiries they’ve received through our distributor hub Responsible for obtaining updates from transport companies on longer shipments, and subsequently updating the customer on the ETA of their goods - particularly important for shipments going further than Europe Supporting order processing - as and when required by our Order Processing & Logistics Advisor Support with international order preparation - monitoring daily picks via Delivery History within Orderwise software (along with our Order Processing & Logistics Advisor) and using this information to support with transport booking and/or customer updates Close liaison with our Key Account Manager with daily communication and priorities agreed An understanding of the overall business and other related roles closely associated will ensure reasonable cover during holiday periods - namely UK customer updates and enquiries Support with handling incoming sales enquiries via email, phone or from exhibitions, ensuring the CRM system is updated at every stage All other reasonable activities requested by Line Manager/ Department Head/ Directors in line with the needs of the business

Training:
Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
There is a possibility of a full-time post upon successful completion of the apprenticeship for the right candidate

Employer Description:
Datesand Ltd are an established family-owned business based in Stockport, leading the supply into the Biomedical and Healthcare sectors. Established since 1980 and with a vast range of professional accreditations, they have a reputation for going above and beyond with customers, suppliers, and its people. This role offers an excellent opportunity to develop within a dynamic yet caring environment.

Working Hours :
Monday - Friday, 8.00am - 4.00pm with 30 mins lunch break.

Skills:
Communication skills,Attention to detail,Administrative skills,Team working,Hardworking,Can do attitude,Resilient,Adaptable