Front of House Apprenticeship (Bar and Waiting)

Our Core Values: At The Plough, we live by five core values that guide everything we do:

We are passionate about people: We believe in fostering positive relationships and treating everyone with care and respect

We are generous: We go above and beyond for our guests and our team, always willing to give a little more.

We show respect: We maintain a respectful and supportive environment for all.

We do it The Plough way: We take pride in our unique approach to hospitality and service.

We enjoy what we do: We believe in having fun and finding joy in our work every day.

Who You Are:

Eager to learn and develop new skills in a professional kitchen environment.

A team player with a positive attitude and strong work ethic.

Passionate about food and committed to delivering high-quality service.

Reliable, punctual, and ready to take on new challenges.

Aligned with The Plough's core values and excited to be part of our journey.

Key Responsibilities:

- Greet and welcome guests with a friendly and warm demeanour.

- Assist in taking orders, serving food and drinks, and ensuring that guests' needs are met promptly and professionally.

- Learn to manage reservations, seating arrangements, and guest flow to optimize the dining experience.

- Develop an understanding of The Plough's menu, including ingredients and preparation methods, to provide accurate information to guests.

- Support the front-of-house team in maintaining cleanliness, organization, and a smooth operation.

- Handle guest inquiries, concerns, and feedback with professionalism and courtesy.

- Uphold The Plough's standards of service and contribute to creating a memorable dining experience for all guests.

- Embrace and embody The Plough's core values in all aspects of your work.

What We Offer:

A supportive and welcoming team that values your contribution and growth.

Hands-on training from experienced professionals in a well-established kitchen.

Opportunities for professional development and progression within the company.

A chance to be part of a company that truly values its people and enjoys what it does.

Competitive apprenticeship salary and benefits.

Training:

Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English.

Training schedule has yet to be agreed. Details will be made available at a later date. 

Training Outcome:

There will be opportunities for professional development and progression within our expanding company.

Employer Description:
The Plough is more than just a pub. We are a local, independent establishment with a reputation built on years of delivering exceptional hospitality, quality food, and creating a bustling yet easy-going atmosphere. Our success is rooted in the meaningful and productive relationships we foster, both with our guests and within our team. When you join The Plough, you become part of an ever-expanding family, committed to growing together both professionally and personally. We are always evolving, s

Working Hours :
Shift work including bank holidays, evenings and weekends. Exact days and shifts to be confirmed

Skills:
Team Working,Organisation Skills