IT Apprenticeship

Escalating and handling issues while answering customer queries over the phone 
Connecting a wide range of devices such as, third-party devices, networks including printers, labels printers and Brainboxes Ethernet
Analysing network traffic via WireShark
Install a wide variety of operating systems on computers, both Windows client and servers, as well as several Linux distributions

Training:

https://www.balticapprenticeships.com/programmes/it-support-technician/?apprentice=1

Training Outcome:

Progression onto the L4 Network Engineer Apprenticeship

Employer Description:
Brainboxes are opening its doors again for a passionate IT whizz, ready to kickstart their career through an apprenticeship! As a Mircosoft certified gold partner, Brainboxes know how to deliver top-notch service to customers while maintaining excellent communications globally with their clients. Not only are they an expert in their field, but are also successful in training and developing apprentices! Your mentor throughout the apprenticeship once started in your position, so if you are looking to develop your skills and move up the ranks, look no further! Throughout the apprenticeship, you will have a wide range of exposure to IT Support and Networking, the best of both worlds! This will allow you to become a confident technician and continue your growth through the business with additional courses alongside this. If you are someone who wants to push yourself to your best potential, Brainboxes will support you along the way, what’s not to love? Pizza days, extra holidays, and on-target bonuses are just a few benefits to name that are offered alongside the role. If this sounds like your dream role, don’t hesitate, apply now!

Working Hours :
Monday – Friday 9 am – 5 pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience