Apprentice Office Administrator

Role Purpose:

To support the school administration systems, structures and functions.

Specific responsibilities:

Maintain personal expertise, to be a role model and promote high expectations for all members
of the school community through your role within the structure. To model the values, ethos and vision of the Trust. To maintain at all times, the utmost confidentiality with regard to all records, personal data relating to staff, students and other information of a sensitive or confidential nature.

Main Responsibilities:

To be based in the main school office. To assist with reprographic requests and ensure a timely completion and process is followed. To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and students. To provide a professional image when greeting visitors and other stakeholders. To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required. To ensure visitor signing in procedures are followed correctly including safeguarding checks. To assist with new intake including processing consent forms. To produce documentation for a variety of audiences. To communicate with others to organise meetings. To use SIMS and other school systems to create and run reports. To assist with the analysis of data. First Aid Trained (training provided).

General:

Maintain personal expertise, to be a role model and promote high expectations for all members of the school community through your role within the structure. To model the values, ethos and vision of the Trust. To contribute to the overall ethos, work and aims of the Trust. To maintain at all times, the utmost confidentiality with regard to all records, personal data relating to staff, students and other information of a sensitive or confidential nature. Attend relevant meetings as required. Be aware of and comply with policies and procedures relating to safeguarding, child protection, confidentiality and data protection, reporting all concerns to an appropriate person. Show a duty of care to students and staff and take appropriate action to comply with health and safety requirements at all times. Be aware of, and support, difference and ensure that all students have access to opportunities to learn and develop. Maintain good relationships with colleagues and work together as a team. Appreciate and support the role of other professionals. To attend any training courses relevant to the post, ensuring continuing, personal and professional development. Demonstrate and promote commitment to equal opportunities and to the elimination of behaviour and practices that could be discriminatory.

Training:
Level 3 Business Administrator apprenticeship standard. You will be allocated 6 hours per week for training and college work. You will have monthly on-site visits by a personal tutor. You will be involved in regular reviews with your college tutor and your work place mentor.

Training Outcome:

To be discussed at interview.

Employer Description:
Our ethos is built upon a tradition of excellence for the wellbeing, achievements, aspirations and success of our young people. Every child matters at Staindrop and we want them to be happy, valued and successful to fulfil their potential and develop the skills and attributes to succeed in their next steps. We are keen for our students to develop as confident, responsible and considerate individuals who excel and make a lasting contribution within and beyond their school life. We are extremely proud of their outstanding achievements in all walks of life. Our students are the finest ambassadors, demonstrating what can be achieved through hard work and a positive attitude. The day-to-day atmosphere of Staindrop is warm, friendly and orderly and visitors always comment on the calm and purposeful atmosphere that pervades every aspect of school life. Our partnerships with parents and carers are very important to us and we will work closely with you throughout your child’s time with us to nurture their aspirations, their learning and their achievement.

Working Hours :
37 hrs per week, 8am to 4pm Monday to Thursday. 8am to 3.30pm on a Friday. The contract is term time only, wages will be worked out pro rata.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience