Quality Practitioner - Level 4 Apprenticeship in Birmingham

As a Quality Practitioner, your role is to ensure that Metro consistently funtions well.  You will do this by:

Support Senior Quality Practitioner and Leaders to formulate Quality Strategy Contribute to the management of customer satisfaction and supplier performance Deploy Quality Policies and Governance Guide and support others to improve quality competency and performance Plan and Conduct Audits and other assurance activities Develop Quality Control Plans for products/services Provide guidance on use of methods/tools to improve quality performance Solving Quality problems, such as non-conformances, and overcoming challenges to the implementation of solutions Effective application of quality risk management and mitigation to drive new products/services development Accurate and timely reporting to department manager Take ownership of own training and development so as to continuously improve and develop

Training:

Quality Practitioner, Level 4 (A level) apprenticeship standard:

Training delivered by training provider CSR Scientific Training with regular sessions with course coach and assignments  Full training in Metro Shipping systems and processes Internal support from Training Manager and Departmental Manager

Training Outcome:
Move into a quality control or quality assurance role within the business

Employer Description:
Founded 40 years ago, Metro is the UK’s leading privately owned logistics provider to leading British and international brands, importing and exporting the raw materials and finished products that feed, clothe, transport and protect consumers around the world. F O R W A R D I N G S U P P L Y C H A I N O U T S O U R C I N G T E C H N O L O G Y Powered by industry-leading Metro technology we deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. Our innovative, flexible supply chain solutions integrate seamlessly with our customers’ ERP systems and nominated participants to provide total visibility and absolute control from source to end-user. Experience matters at Metro. Our team has years of hands-on knowledge in international transport and logistics. Invaluable knowledge and expertise that adds value to our customers’ supply chains with intelligent and flexible solutions that always deliver.

Working Hours :
Working Monday to Friday, 8:30am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience