Business Administration/Marketing & Sales Apprentice

Calling established customers Contacting potential customers to promote our products and services Contribute to the day-to-day sales operations Making outbound telephone calls to all customers Social media General office duties as required Serving customers at the trade counter Marketing to help gain new business

Training:

Level 3 Business Administration Apprenticeship Standard:

In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment The Employer will provide training in e-commerce marketing, product management and customer service The Apprentice will be mentored throughout and shown all aspects of the company so that they have the full knowledge of everything that is required to complete daily routines

Training Outcome:
The possibility of a full time permanent position upon successful completion

Employer Description:
JRK was established in 1990. We are a small, but very successful company selling thousands of products to ensure all your office and computer needs are met. Our website offers a simple, affordable, convenient way to buy everything from pens, pencils, paper to ink cartridges, toners and all computer accessories. We have over 25 years experience providing all our customers with excellent service and providing quality products at affordable prices, customer satisfaction is our priority. We stock all major brands but also offer cheaper alternatives and have lots of different special offers, if you can’t find what you need we have a fab and friendly team at the end of the phone with considerable knowledge on lots of products to help make your online shopping as easy as possible.

Working Hours :
Monday - Friday, 10.00am - 4.00pm. Apprentice will be entitled to a paid break of at least 20 minutes. There may be the possibility of extra hours.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Bubbly telephone manner,Online market experience