IT Apprentice

To provide an effective and efficient IT service for the efficient conduct of the Beacon Multi-Academy Trust Server, network, Mac and PC (laptops and desktops) support Creating and updating documentation and processes Maintenance and management of IT hardware on a day to day basis Software support and troubleshooting Backup management, including data restoration Creation and management of user accounts using Active Directory Logging issues and tickets using a Helpdesk System Liaising with second and third line support to resolve issues • Prompt response and resolution of support calls

Training:

This apprenticeship is delivered as a day release, please make sure you can travel to both the employer and college. 

Level 3 Informations Communication Technician Apprenticeship Standard Behaviour, Skills and Knowledge

Training Outcome:
There is an opportunity to secure a permanent position after successfully completing the apprenticeship

Employer Description:
Our open culture ensures that all Trust staff and students are motivated and supported to develop their own skills, supporting each other to be their very best to provide an exceptional educational experience.

Working Hours :
Monday - Friday, 8.00am - 4.00pm

Skills:
IT skills,Attention to detail,Communication skills,Organisation skills,Administrative skills