Apprentice Aftersales Administrator

Assist department in answering Aftersales telephone calls. Administration of engineer job sheets and allocation of associated work hours to CRM system. Preparation of engineers/apprentice’s timesheets for payroll department. Administration of vehicle tracker system and associated administrative tasks and reports. (Weekly tasks) Administration of all engineer expenses and allocation to time sheets.  Assist Maintenance coordinator with all aspect of maintenance planning. Processing purchase invoices on CRM. Preparing jobs ready for invoices to be raised or order numbers to be requested. Raising of sales invoices/credit notes (job sheets and quotes) on CRM. Administration of engineer’s job sheets/SSA (scanning and linking to CRM) Upkeep and monitoring of Client Asset Registers. Support Dept Managers in general service office duties.

Training:

Level 3 Business Administrator apprenticeship standard, including:

Knowledge, Skills & Behaviours Level 2 Functional Skills maths (if required) Level 2 Functional Skills English (if required) End-Point Assessment 

Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship.

Employer Description:
Established in 2000, Brooktherm Refrigeration Ltd is a leading provider of industrial refrigeration and air conditioning services providing a full scope of services from design, supply and installation to bespoke maintenance, service and supply of spares. We are an independently family-run company with a strong history and continuous growth whilst balancing tradition and innovation.

Working Hours :
Monday to Thursday 08:00am – 5:00pm,Friday 08:00am – 4:00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working