Apprentice Case Manager

To provide high quality, person-centred care to enable people to manage their health conditions with a level of support which is appropriate to them as an individual and allows for personal growth and independence. To design and deliver bespoke care plans, working in partnership with the client, relatives and other health professionals involved in care delivery. To support clients to set their own goals and plan for how they can be achieved and what support will be needed for this to occur. To support clients with a view which is balanced in terms of safeguarding them from harm whilst acknowledging their right to take their own risks with appropriate information, planning and support. To ensure staff have up to date knowledge of the care and interventions they are delivering and are suitably skilled to carry out all tasks required for the clients they visit. To ensure the service is flexible and attentive to the detail of care provided, including when needs, condition or preference may change. To match care efficiently and effectively to make best use of resources, maximise quality and ensure value for money. To never comprise quality for cost. To strive for a culture of continuous progression and improvement in all areas. To actively encourage the clients to be involved in the management and development and/or improvement of services, which will be monitored regularly as part of the quality assurance framework.

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

An initial assessment will need to take place in order to decide on the appropriate training package.
We deliver this standard nationally, interactive learning will take place online over Teams.

Training Outcome:

The chance to be part of a growing company with a strong mission and values, and a supportive and dynamic work environment. Exciting and ambitious plans for future growth, providing ample opportunities for professional development and career progression.

Employer Description:
Frank Care Solutions provides exceptional domiciliary care services in Torquay and surrounding areas. Our mission is to support vulnerable individuals in maintaining their independence and quality of life at home. Our approach to provide care for our clients is based on our ability to listen to their needs and desires. Be it our relationships, the way we engage with the community, friends and relatives or carers, we are committed to giving our all as we strive to make each day the best as it can be for all around us.

Working Hours :
From Monday to Friday, schedule will be confirmed. Overtime is available.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Trust and Transperancy,Passion,Integrity