Coordinator - Operations Support (Admin and Clerical)

Job Title: Coordinator – Operations Support (Admin and Clerical)
Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Blandford Forum, DT11 | Hybrid
Start Date: ASAP
Work Pattern: Monday – Friday| 09:00am – 17:00pm.

Are you ready to make a real difference in people’s lives? Join our client as a Coordinator – Operations Support and be part of a team committed to delivering high-quality services to our residents. Based in our client’s Blandford Office, you’ll play a vital role in scheduling repairs and maintenance, ensuring efficient and timely outcomes for our customers.

Key Duties and Responsibilities:

Receive and manage work orders, scheduling work diaries for trades staff. Liaise with trades teams and other repair staff to meet appointment targets. Communicate with residents to confirm their scheduled repair and maintenance works. Maintain accurate records and ensure data compliance in relevant systems. Support improvement initiatives and assist with complaint resolution. Monitor performance and operational efficiency to avoid risks and drive improvements. Process purchase orders and invoices to meet financial and compliance goals.

Qualifications and Experience:

Experience in scheduling or operational roles in a fast-paced, customer-focused environment. Proficiency with multiple systems and an understanding of data management. Strong understanding of safety compliance processes and procedures. Excellent interpersonal, communication, and stakeholder management skills. A collaborative mindset with a commitment to promoting inclusivity, equality, and diversity.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk