Brokerage Officer

Are you passionate about delivering excellent customer service and ensuring individuals receive the right care and support tailored to their needs? We’re looking for a proactive and skilled Brokerage Officer to join a well established Adult Social Care and Health Commissioning Team. In this role, you’ll play a vital part in arranging, coordinating, and negotiating care packages and placements that empower people to achieve their desired outcomes.

35 hours per week 3 month initial contract with possibility of extension after this £18.10 LTD per hour inclusive of holiday pay

Responsibilities

Manage referrals for Adult Social Care services via a single point of access, ensuring all necessary information is gathered to inform support plans. Broker cost-effective and person-centered care packages by collaborating with service users, carers, and providers. Build and maintain strong relationships with care providers, ensuring services align with the specific needs of clients. Act as a liaison between referral sources, social care teams, and providers to ensure seamless service delivery. Monitor market trends, ensuring value-for-money care while securing the best outcomes for service users. Maintain accurate and confidential records, adhering to council standards and health and safety legislation. Drive social value by promoting sustainable, inclusive, and impactful practices across all activities.

Requirements

Qualifications: A-Level/GCSE or equivalent, NVQ Level 3, or relevant experience with a commitment to further training. Experience: Background in Social Care or Health, customer-focused service delivery, and IT proficiency (Microsoft Word, Excel, social care systems such as LAS or Controcc). Skills: Strong communication, relationship-building, time management, and the ability to prioritize workloads effectively. Commitment: Flexibility to adapt to evolving responsibilities and a dedication to promoting equality and inclusivity in the workplace.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

A specialist dedicated Social Work consultant offering single point of contact. Exceptional referral bonuses - £250 per referral placed in to work! An extensive & exclusive range of Social Work vacancies across the UK Nationwide provider Social Work staff to over 200 local authorities. Annual training budget of up to £250 and continued online CPD training. Excellent Annual Loyalty schemes / bonuses. DBS disclosures provided via fast-track online services free of charge.