IT Support Apprentice - Derby

The successful candidate will be working within the technical services side of our business; Testing, configuring and fault-finding on a huge range of technology-related hardware. Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies 

Typical roles and responsibilities include:

Desktop PC and laptop software builds and imaging  Testing and fault finding of various IT and audio-visual hardware  Providing hard drive/solid state disks erasure and destruction techniques and processes  Erasing and configuring network infrastructure hardware Auditing and logging IT and audio-visual hardware  Maintaining stocks of equipment  Following in-house procedures from start to finish 

Training:
Level 3 Information Communications Technician Apprenticeship qualification Functional Skills in maths and English, if required Blended on/off the job training and location to be confirmed

Training Outcome:
Full-time employment is expected once the apprenticeship is complete Further training opportunities with Higher Level Apprenticeships are also available

Employer Description:
Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.

Working Hours :
Monday - Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working