L3 Buisiness Apprenticeship

Key Responsibilities

General office administration including greeting all visitors to the office, directing them to the correct place or person, offering tea and coffee Answering telephone calls and forwarding to the relevant person or taking messages where appropriate.  Creating tickets on the Autotask system from customer messages General filing, scanning, printing where needed for the office Look after all office supplies such as stationery, kitchen items etc and order when needed, keep all supplies fully stocked Assisting the Operations Manager with administrative tasks required such as product ordering for internal office supplies or contacting suppliers where relevant Gathering all invoices, arranging sign off by MD and filling accordingly Assisting the Operations Manager with health and safety policies and procedures Be willing to assist all Managers and members of staff with any administrative tasks to help support them in their roles Taking minutes at regular monthly staff meetings Booking the meeting room out for meetings Run projects including change of policies, researching upcoming government schemes and laws relevant to the business Responsible for packaging up parcels and deliveries, arranging courier collections and adding insurance when needed Receiving all deliveries to the office and ensuring the correct process is followed Updating telephone, tea, and coffee lists, assisting the Operations Manager with staff change management procedures Ensure office and kitchen are kept clean, tidy, and presentable at all times, ensuring recycling policies are adhered to Assist with booking/planning staff outings, parties etc.

Training:
There will be online workshops available weekly

Training Outcome:
A Great Career in Business Administration and the possibility of progressing onto Level 4

Employer Description:
RedDoor Managed IT Services are a Microsoft Silver partner offering a range of business level services that include the supply and support of IT, Mobile and Land communications, VoIP, and Internet Services.

Working Hours :
Monday- Friday 9.00am- 4.30pm With a half hour lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative