Business Administration Apprentice

Provide administrative support and assistance and establish and maintain effective links and professional relationships with all colleagues and other agency services Maintain all records and files within designated filing systems in line with agency procedures as required Send out invitations, consultation forms, interview documentation and reports and chase required responses as instructed Support administrative processes involved in obtaining statutory checks and references, consulting with prospective carers, Form F Assessors and local authorities where necessary, to complete local authority checks for other authorities and agencies as requested and occasional late working for foster panel minute taking Support in the organisation of training to foster carers and staff, booking rooms and refreshments, liaising with trainers, assisting with the preparation of paperwork, logging attendance and updating all relevant records Assist with the administration of monthly Support Groups, interviews, consulting with carers, booking rooms and refreshments and logging attendance, and taking notes as required Support colleagues within the Fostering team with routine admin tasks and receive and relay messages, ensuring that, in the absence of the Fostering Manager and Supervising Social Workers, telephone calls are dealt with appropriately Produce placement meeting packs to be available for Supervising Social Workers. Ensure all relevant data is recorded and uploaded to Charms following start of a placement Make up new carer packs for newly approved carers, and child packs for new placements Create and update catalogue of reference materials and ensure safe storage Maintain and update manual and computerised administrative systems, including CHARMS, to ensure the effective, accurate and timely retrieval of information Upload documents, including Local Authority paperwork and children’s monthly reports Respect the confidential nature of the work and comply with data protection requirements Be aware of health and safety issues within the working environment and implement Acorn Care’s Health and Safety policy and all other legal requirements in relation to health and safety Uphold and promote Equal Opportunities and all other policies and procedures relevant to the role Ensure that all the work undertaken by yourself is conducted to the highest professional standards and achieves Acorn Care’s standards and targets for customer service Take responsibility for own professional development in the role, actively participating in appraisal and attending all relevant training and development activities

Training:
Level 3 Business Administrator Apprenticeship Standard Location: 33 Kellaw Road, Yarm Road Business Park, Darlington DL1 4YA Working 5 days per week inclusive of 1 day per week for study at Darlington College

Training Outcome:

After successful completion of the apprenticeship, a long-term position may be considered.

Employer Description:
Our aim is to provide young people with the opportunities and experiences that will enable them to achieve their full potential. We provide the highest quality of care, so that our young people can overcome their difficulties and focus on the present and their future. It’s our mission to provide a firm foundation, from which they can grow. Working in partnership with young people, their families and other professionals we aim to create positive outcomes for each individual. Our focus is in line with the outcomes that matter most to children and young people and our values reflect that we work with some of the more vulnerable members of our society. Often we provide care for young people who may experience emotional, behavioural and learning difficulties but we firmly believe that from small ACORNS, big oaks grow so, when Fostering at the Acorns we follow these principles

Working Hours :
Monday to Friday 9am to 5pm with flexibility to suit business needs

Skills:
Communication skills,IT skills,Organisation skills,Team working,Data Protection knowledge,Professional,Work to deadlines,Target driven,Flexible,CHARMS experience an advantage