Apprentice Business Administrator

Greeting patients coming into the surgery for appointments Answer incoming calls, booking appointments and dealing efficiently with general enquiries Ensuring that all calls are answered promptly, accurately and professionally using Health Navigation skills (full training will be given) Registering patients Working closely with and supporting the Doctors and wider healthcare team Managing an online appointment booking systems Ensuring security of premises and arranging maintenance of equipment

Training:

You will receive specific on-the-job training from the employer in your workplace at Wembury Surgery.

Off-the-job training will be delivered using either weekly classroom sessions delivered at Achievement Training city centre location or you will be work based and will be given time in the working week to study towards the theory element of the programme. You will be working towards the following qualifications:

Level 3 Business Administration Apprenticeship Standard Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship

Training Outcome:

Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from admin assistant to supervisor or office manager. You could also move into other departments, like IT, payroll, or accounting.

Employer Description:
Wembury Surgery provides care to Wembury and the surrounding areas. Our friendly team offer a range of NHS healthcare services to our patients.

Working Hours :
Monday to Friday 9am-5pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working