IT Support Technician Apprentice (XEpay/Xepos Ltd)

As the IT Support Apprentice you will be tasked with many IT related duties:

Maintain current staff and business IT Equipment, including troubleshooting and setup. Maintenance of current website and updating the website internally. Setup and maintenance of internal networks. Setup and maintenance of internal servers. Repairing IT Equipment. Troubleshooting for colleagues and partners.

Training:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business.

Training Outcome:

The role offers a permanent role upon completion of the apprenticeship depending on performance.

Employer Description:
XEPAY are EPOS systems that create and design their own software. XEPAY software designed to fit your business perfectly Integrated EPOS Systems from £99 for XE PAY Customers We have spent the last 6 years working with other businesses in your sector. We understand every pain point, that’s why we have created the perfect epos system specifically for your business, with every feature you will ever need.

Working Hours :
Monday to Friday. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Customer service skills,Excellent telephone manner,Excellent organisation skills,Interpersonal skills,Self-motivated achiever,Willingness to learn,Strong interest in IT