Business Administration Apprentice

General Administrative Support: Provide general administrative support for daily business needs, including data entry, document organisation, and ad hoc tasks. CRM Management: Handle the CRM system by booking in and allocating jobs to engineers, ensuring efficient scheduling and management of service requests. Document Management: Upload and maintain essential documents for customers on SharePoint, ensuring accessibility and accuracy. Maintenance Contract Coordination: Manage maintenance contracts for our managed properties, supporting smooth and ongoing property services. Engineer & Subcontractor Scheduling: Book servicing appointments for our engineers and subcontractors, keeping track of all service activities. Diary Management: Oversee the Directors’ diaries, arranging appointments and organising schedules to keep daily operations running smoothly. Inbox Monitoring: Keep an eye on our helpdesk inbox, addressing or forwarding enquiries to the relevant team members as needed. Customer Enquiries: Be the first point of contact for new enquiries, providing a friendly and professional response to potential clients. Event Organisation: Organise staff days out and charity/volunteering events, supporting team morale and community engagement. Social Media Management: Help manage the company's LinkedIn, Facebook, and Instagram accounts by posting updates, engaging with followers, and supporting our online brand.

Training:
Training Provider: Next Level Training. Qualification: Level 3 Diploma in Business Administration from City & Guilds. Duration: 14 months. Delivery: A mix of in-person workshops, virtual sessions, and one-to-one support from industry expert tutors.

Training Outcome:

This apprenticeship can lead to a career in administration and beyond. 

Employer Description:
Sentient Electrical is a leading provider of high-quality electrical solutions for commercial clients. We're committed to maintaining exceptional standards and fostering a collaborative and supportive work environment.

Working Hours :
Monday to Friday, times are to be confirmed.

Skills:
Communication skills,Team working