Business Administration Apprentice Level 3

Providing office support so that staff can work smoothly with customers and each other. Maintaining organised files and records of business activity Analysing data and market trends Produce correspondence and reports Data entry Administer financial processes, such as petty cash, banking, invoicing Provide support to individual managers e.g. diary management, travel planning, supporting events and servicing meetings. General office duties such as photocopying, filing, archiving Providing feedback on office efficiency and suggesting possible improvements. Communicating effectively to colleagues and customers Managing the phones/inbound enquiries Sending/receiving emails Utilising in-house software systems Utilising Word, Excel, Outlook Supporting your colleagues with ad hoc duties Working towards your Level 3 in Business Administration

Training:
Level 3 Business Administrator Apprenticeship Standard Functional Skills in maths and English, if required  End Point Assessment Work-based learning

Training Outcome:
We want to develop and maintain our apprentices with the business. At the end of the apprenticeship there will be the opportunity for your role to become permanent within the business and to play a key role to its continued success.

Employer Description:
Our software is used by SMEs and multi-nationals, councils and governments. We don't mind how big or small you are. Variety is the spice of life! We have experience in so many markets: asbestos, legal services, water hygiene (Legionella), fire risk, animal feed, engineering, even greetings cards! We treat our customers as partners. Many of our clients have been working with us for years, decades even. We want to build relationships, not just software.

Working Hours :
Our standard hours are 08:30-17:00 with 30 minutes for lunch. Days to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Ability to multitask