Retail Apprentice

Working on the trade counter:

Process sales Exchanges and refunds in line with business policy Offer information and identify customer requirements

Respond to and support with enquiries and complaints, resolving where possible, reporting outcomes, or escalating where required. 

Maintain stock availability, reporting any price discrepancies and support the fulfilment of purchases using the appropriate systems and procedures.

Training:

Retailer, including Functional Skills if required.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession. You will experience a blended learning model. You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End-Point Assessment to be arranged.

Training Outcome:

Potentially full time employment upon successfully completing apprenticeship.

Employer Description:
Ron Currie & Sons - Specialist Timber Merchants We are a family run timber merchant established in 1974. Based in Sutton-in-Ashfield, we have supplied timber and joinery products to Sutton-in-Ashfield, Mansfield, Kirkby-in-Ashfield, Mansfield Woodhouse, Annesley, Clipstone, Alfreton and other areas surrounding Sutton-in-Ashfield for many years. We now offer this same service nationally using courier networks. We are a diverse company offering many different products and ranges in addition to our core timber supply business.

Working Hours :
Monday to Friday working between 8am-5pm with a 30 min lunch.

Skills:
Communication skills,Attention to detail,Organisation skills,Initiative,Good time keeping,Good people skills