Business Administration Apprenticeship

Reporting to the Finance & Admin Manager, the main job function will be to supplement the administration support processes within the Service Department. Direct interaction with customers and colleagues will play a major part within this role and as such, excellent communication skills are essential.

Other duties within the role will include:

Handling the booking in/out of customers’ cars/vans/HGV. Answering phones and connecting calls to the correct department. Raising of jobs on an in-house bespoke IT System and raising Invoices. Handling cash and card payments. Be proficient to cover other team member’s roles to cover holidays/absences. General Office Maintenance including filing job cards, keeping work spaces clean and tidy at all times.

 

Training:
Training will be done within the work place, run by Wigan and Leigh College

Training Outcome:
Possible progression within the company on successful completion of the Apprenticeship

Employer Description:
Established in 1996, RNB Commercials Ltd is committed to providing a streamlined and independent solution for all vehicle maintenance requirements both on site and offering mobile services to reduce VOR times. We are located within easy reach of the M6, M62 and the larger North West motorway network. As the largest VOSA test centre in the North West of England, we test over 4,000 vehicles each year. We are a one stop shop, offering mobile workshops, commercial ATF and preparation, private vehicle MOTs, 24 hour roadside assistance, tacho centre, bodyshop and workshop bays. We are a forward thinking company, with over 20 years commercial experience of working with blue chip companies and independent vehicle operators. We are proud to be one of the largest VOSA test centre in the North West, completing over 4,000 tests each year. The site offers a fully accredited DVSA ATF Centre, 4 Bay Workshop, Tacho Centre, 3 Bay Bodyshop and a dedicated 4-5-7 MOT Centre on a new site opened in July 2024 Our business operates from a 2.25 acre, purpose-built site, in Skelmersdale, Merseyside, where we are ideally placed to service the M58, M6, M62 and the larger North West

Working Hours :
Monday, Tuesday, Wednesday, Thursday and Friday 8.15am - 4.15pm (8 hours per day) 30mins paid lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience