Administration Apprenticeship
Answering the Phone
Dealing with queries
Booking in reactive jobs
Assisting with Domestic/Commercial PPM Works
Raising and Issuing Purchase Orders to Sub-Contractors
Obtaining & Matching Jobs Sheets with Sub Contractors Invoices
Obtain Service reports and reviewing prior to upload
Manage and issue service reports to the client and upload onto the system
Communicating with clients and suppliers via email and telephone
Organising documentation, including logging documents on the clients' database records
Filing
Typing notes, reports and papers for distribution.
Communicate effectively with Operational team and Customers where appropriate
Assisting with the company Vehicles – Booking in services/mots ECT
Tracker Reporting
Carrying out weekly/monthly Health and Safety checks
Checking that all HR documents are up to date
Additional duties as required within the role
Training:
The apprentice will have regular 4 - 6 weekly visits by the assessor and that will be a blend of on line and on site visits at the employer premises.
Training Outcome:
Progression within the Company, take on more responsability to taking the management role and taking their own apprentice on.
Employer Description:
All of the professional Mechanical & Building services you need, under one roof.
HMM Mechanical & Building Services are dedicated to our customers and the high quality, trusted services we provide. We have over 30 years’ experience in the heating and plumbing industry, mechanical services and building maintenance.
We are a friendly business specialising in everything from installations, repairs, servicing and maintenance covering local and national areas.
Working Hours :
Monday - Thursday, 8.00am to 4.30pm
& Friday, 8.00am to 3.00pm with 30 minutes lunch break and a 15 minute break in the morning afternoon.
Skills:
Organisation skills,Initiative,Good communication skills,Understanding of Computers,Good understanding of Excel,Good understanding of Word,Good understanding of Emails,Admin experience useful,Friendly nature,Willing to learn,Can work as part of a team,Able to work alone,Good attention to detail,Positive attitude