Business Admin Apprentice

Serve as the front-of-house representative, greeting visitors and answering the phone in a professional and friendly manner Handle customer inquiries, taking fresh sales orders and ensuring they are processed accurately and efficiently Assist in managing our e-commerce platform, including processing online sales, responding to queries, and updating product information as needed Ensure that sales orders, both in-store and online, are processed smoothly, coordinating with the warehouse and delivery team Provide administrative support to the sales team as required Maintain a clean and organised front-of-house area, creating a welcoming environment for customers Collaborate with other team members to ensure a seamless customer experience Assist with inventory management, product displays and marketing activity when required Provide feedback and ideas on improving customer service and sales processes

Training:
Formal training is delivered at HWGTA, located in Holmer Road (HR4 9SX). You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.  Additional training for functional skills in English and Maths will be undertaken if needed. You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Admin level 3 qualification. There is also a five-day teambuilding residential trip that is held in spring of each year.

Training Outcome:
An excellent opportunity to gain hands-on experience in customer service, sales, and e-commerce, with potential for career development within a growing company.

Employer Description:
A.J & C.I Snell/Windmill Hill Fruits Ltd. is one of the UK's leading fresh and frozen fruit growers, with a state of the art 2000-tonne capacity Packhouse at Windmill Hill, Herefordshire, ideally situated on the A49 trunk road and less than five miles from the M50 Road network.

Working Hours :
Monday to Friday - working hours to be discussed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,E-commerce platform experience,Work well under pressure,Positive attitude,Enthusiastic,Friendly & approachable manner