Business Training Coordinator Apprentice

Provide administrative support for Training team Attended events and meetings with Training Manager Contact members/non-members to ensure engagement and awareness of training courses available Respond to training queries Review and follow up training feedback Ensure CRM system maintained with all activity Support Training Team with signing in, setting up training courses if required CIPS departmental administration as required Assist in developing and reviewing training courses for clients Work with the Business & Training Director, Training Manager and the rest of the team to achieve business plan targets Behave in a professional manner and a good ambassador for the organisation Adopt a highly customer focused approach with members, non-members, partners and stakeholders Be a collaborative and supportive colleague within the Chamber Actively promote other services offered by the Chamber to members/non-members to increase awareness of the Chamber offer Ensure compliance with all Chamber policies and GDPR regulations Such other duties as the Business & Training Director may reasonably direct

Training:

The apprentice will attend BCUC at Burnley College, one day per week, working towards their degree.

Training Outcome:

Successful completion of the apprenticeship. Further development/progression within the business is possible. 

Employer Description:
East Lancashire Chamber of Commerce is a locally based private sector organisation, owned by the Members and accredited by the British Chambers of Commerce. We are committed to helping Pennine Lancashire have a thriving economy. We are active at local, regional and national levels in the influential decision making bodies, whose programmes and investments, both public and private, determine the environment in which business operates. We help companies across the area with their productivity, by helping reduce costs, providing qualified advice, training and developing staff, increasing sales and improving profits.

Working Hours :
Monday to Friday 9am - 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Confident,Interpersonal skills