Business Administration Apprentice - Physiotherapy & Occupational Therapy Department

 Accurately input, update & monitor patient related information onto the computerised electronic system. Prepare Physiotherapy & Occupational Therapy treatment notes for initial attendances. Responsible for the security of case notes in the deapartment. Process telephone calls & enquiries, take appropriate action. Arrange transport for patients if required. File patients treatment cards accurately and retrieve as required. Respond in a professional & sensitive manner when dealing with confidential issues. Work closely with Amin & Clerical staff to ensure essential work is completed. To provide aministrational duties in a professional, polite and timely manner. Provide customer care of the highest standard.

Training Outcome:

Once successfully completed the Apprentice will be able to apply for a banded role within the Trust or continue onto the next level apprenticeship.

Employer Description:
The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands providing primary, acute and community services. We have been nationally recognised for providing excellence in healthcare; we are home to the busiest and most technologically advanced Cardiac Centre in the West Midlands.

Working Hours :
Full time, Mon-Fri 9am-5pm, shifts may vary depending on departmental needs.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience