Administration and Project Support Apprentice

The post holder will offer administration support to the CVS in any aspect of its work. This may be providing office cover and reception type duties, or working with Office 365, filing, typing minutes or creating presentations. We hope that you will quickly be able to take the lead with our newsletters and other forms of communication and marketing. This will need you to liaise with member groups of CVS, which will give you a vast amount of variety in the role. You can then populate our website and Facebook page, ensuring we are easy to access and informative for the membership, commissioners and the residents from the districts that we serve.

You will be assisting with bookings and meeting arrangements, preparing and co-ordinating networking and Board meetings, taking and disseminating the minutes and following up on any actions. You will assist project teams in supporting VCFS groups and CVS activities. You will assist with our group support and volunteering activities, and you will support the Social Prescribing Team, with telephone calls and administration, from enquiry stage to submitting reports.

SPECIFIC DUTIES AND RESPONSIBILITIES

To undertake all administration duties associated with CVS activities. To establish (where necessary) and/or maintain the computer filing systems. To undertake clerical duties such as filing, scanning, photocopying, collating, preparing newsletters & bulletins, booking rooms and venues, maintaining diaries and disseminating messages. Co-ordination of various networking and Board meetings. Minute taking at meetings and preparation & dissemination of minutes, including following up actions. To feed into and prepare (with other staff where relevant) any event, displays, newsletter, bulletins, Board Reports, publicity etc To assist CVS staff in co-ordinating and facilitating events as required. To attend internal and external meetings, including Board of Trustees, to take minutes and provide other support as directed by the Chief Officer. To support volunteering within CVS. To support the Social Prescribing Team with telephone calls and appointment bookings. To administer support to small groups by:

- Liaising between the Group Support and Volunteer Leads, assisting with any governance and marketing requirements of the groups.

- Dealing with enquiries and offering support.

- Asking for outcome and output data, evidence and narrative from groups.

- Compiling and submitting timely reports as required.

To support other CVS staff, with a 'Go To' attitude as part of our team, to ensure the smooth and efficient running of our organisation - this could include:

- Answering the telephone, recording messages and discharging reception duties as necessary.

- Ensuring all letters, minutes, reports and other papers are presented in accordance with the CVS 'house style'.

- Supporting other CVS staff as appropriate with administrative duties.

- Reaching as big an audience as possible through marketing and interacting on our socials and website.

To act in accordance with all policies and procedures of the CVS. Other occasional duties as agreed by the Chief Officer.

Training:
The apprentice will be based in company 4 days per week, and attend Burnley College 1 day per week to attend classes.

Training Outcome:
The ideal candidate will learn all aspects of the business and excel in their apprenticeship, then progress to Project Management or degree apprenticeship, with a view to work towards senior leadership as a Business Development Officer.

Employer Description:
Hyndburn & Ribble Valley CVS (Community Voluntary Support) supports the charities, small groups, faith and voluntary organisations that operate for the communities of Hyndburn and the Ribble Valley, and the residents from both of the districts that we serve. We do this by strengthening the governance of groups and organisations, through advice and support with constitutions, governance, policies and procedures and by offering support on volunteering and funding. We aim to ensure the voices of our organisations are being heard at the right strategic meetings so that we can be proud of our strong communities and happy residents.

Working Hours :
Monday to Friday, office hours.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Interest in marketing,Time management,Solution focussed attitude,Knowledge of voluntary sector,Maturity and flexibility,Ability to work under pressure