Business Support Administrator Apprentice

The following duties are the core responsibilities of the Apprentice.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Managing Emails: Oversee and respond to important company emails, handling enquiries, confirming bookings, and addressing urgent client requests. Hotel Coordination: Liaise with hotels daily, coordinating bookings, checking availability, and confirming details for corporate clients. Client Profiles: Maintain and update client profiles to ensure accurate, personalised service and smooth communication. Booking Meeting Rooms: Coordinate and book meeting rooms, ensuring they meet client needs and are reserved on time. Venue Sourcing: Assist with sourcing venues for events or conferences, researching options and providing recommendations based on client requirements. Basic Operational & Admin Duties: Support the team with filing, data entry, and maintaining accurate records for smooth daily operations. Telephone Answering: Answer incoming calls, providing a professional greeting and directing enquiries to the appropriate team members.

Training Outcome:

The right candidate can expect to be offered a permanent position once the apprenticeship has successfully been completed.

Employer Description:
Corporate Travel and Events Company – Booking corporate travel and events globally. Currently 21 employee’s and growing. Based in Chelmsford

Working Hours :
Full time Monday to Friday 9am to 5pm in office – 1 hr for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Non judgemental,Patience,Microsoft literate,Methodical,Calm,Multitask