IT Service Apprentice (Dyer and Butler)

You’ll work in a modern, recently refurbished office with your own desk and a high-quality dual-display setup. We will provide all the necessary tools for your role, and there may also be opportunities for remote work, which we will evaluate as you progress.

The Responsibilities

Assisting with IT projects to ensure they are delivered successfully. Build, configure and ship IT Hardware including laptops, mobile and tablets. Assist support teams to maintain the quality and timely resolution of incidents, changes, and requests. Assist in the technical approval of minor IT expenditures. Providing hardware and software support to VIPs. Troubleshooting and escalating issues to the appropriate external support teams. Visiting sites around the UK on an ad-hoc basis where additional support is needed.

Training Outcome:

Chance for a full-time position based on performance.

Employer Description:
You’ve likely seen many similar job ads, so why choose this one? We specialise in delivering engineering services across the UK’s transport network, including Aviation and Rail. The transport industry is one of the most exciting sectors to work in, offering you the chance to support projects in airports, railways, and even overseas, like in the Falkland Islands. If you have an interest in planes, trains, and technology, this role will be a perfect fit. Dyer and Butler are part of M Group Services, a leading essential infrastructure services provider with over 10,000 skilled professionals across 240 locations. This means you’ll be part of a large, reputable company with open progression opportunities, ready for you to take advantage of. Unlike many IT roles where you’ll be stuck on a helpdesk, this position is far more dynamic. You’ll work closely with the IT Service Coordinator on delivering key projects, allowing you to develop your skills quickly and become a valued team member. While every job has some routine tasks, this role is designed to be engaging and diverse. At Dyer and Butler, we know that our people are our greatest asset. Join us and become part of an industry that the country relies on 24/7.

Working Hours :
8:30 – 17:00 (Flexitime) Monday to Friday

Skills:
Attention to detail,Logical thinker,Effective communicator,Organised and punctual,Approachable,A quick learner