Apprentice Customer Service Recruitment Assistant

Answering high volume of telephone calls. Dealing with a variety of nationalities. You need to be extra helpful. Transfer calls appropriately or take messages and pass these on. Register people who are looking for work –online or face to face. Complete and attach all relevant forms, ID, checks to a candidates online file. Greet customers who come into the office and assist them with their queries. General Administration where required. Assisting the Consultants in making telephone calls and completing their admin. Attending events such as Job Fairs with more senior members of staff to speak to job seekers / employers. Creating media and social media posts, sending out mailshots to targeted people. Provide office support to the Sales staff and Manager. Reporting and data management.
Potential for permanent employment for the right candidate. Opportunity to progress to higher level apprenticeships. Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies. Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.

Training:
On the job training with the employer whilst working towards the Apprenticeship Standard.   Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Training Outcome:
Potential for permanent employment for the right candidate. Opportunity to progress to higher level apprenticeships. Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies. Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.

Employer Description:
MC Personnel is a locally based company established in 1998. We have 3 busy offices across Kent specialising in the overall requirements of the Industrial, Engineering, Catering, Office & Driving business sectors throughout Kent, SE London and Essex. As an independent company we are free to provide our clients with a bespoke service. Our qualified, dedicated consultants work very closely with both our clients and candidates, as we believe that working together results in success through greater understanding.

Working Hours :
Monday - Friday, 9.00am - 5.30pm (45 minute lunch break and 15 min tea break).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Professional Approach,Conscientious,Good Time Management