Apprentice Receptionist/Administrator

Key Responsibilities:

Greet Visitors: Welcome visitors and direct them to the appropriate person or department Answer Phone Calls: Greet callers and direct them to the appropriate person Monitor Info Mailbox: Check and respond to emails in the info mailbox Handle Mail: Sort and distribute incoming and outgoing mail Manage Deliveries: Track and document incoming deliveries Upload Training Records: Input training records into the system accuratel

Monitor expiring training records:

Oversee and notify regarding training records set to expire for all staff

Report Close Calls:

Keep records of close call incidents for reporting
Update KPIs: Maintain and update key performance indicators

Send Briefing Records:

Prepare and send briefing documents to staff Manage Supply List: Oversee insurance and accreditation documents and ensure Excel files are valid

Administrative Tasks:

Assist with other administrative tasks as requested by management



Training:

You will achieve the Level 3 Business Administration Apprenticeship Standard.

There are workshops that you will need to attend via Teams.

You will have a mentor for one to one teaching and learning.

In-house training will be given to support specifics of the role.

Training Outcome:

There will be opportunities for ongoing development and progression upon completion of the  apprenticeship for the right candidate.

Employer Description:
Railscape cover the majority of the UK with the head office located in Rayleigh, Essex. We provide the Rail Industry with a range of services from Arboricultural to Environmental to Building Works, Fencing & Maintenance. Our vision is to be the preferred supplier to the rail industry for all aspects of Arboricultural and Environmental Services.

Working Hours :
Monday - Friday 8am-4pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative