Insurance Claims Apprentice

Your role will involve dealing with customers on a daily basis, answering and making calls, dealing with confidential enquiries, accurate data inputting of customers new claims, making liability decisions, allocating work across teams and instructing suppliers to progress the claim. During this period you will gain experience in motor, property & Liability claims.

As you progress, you’ll also have the opportunity to handle your own portfolio of insurance claims from initial receipt to settlement.

This role provides an entry level opportunity into claims handling and has been designed to compliment the Level 3 Cert. CII qualification.

You will need to work well as part of a team environment, be an effective communicator and enjoy problem solving.  There is always lots going on, so good time management skills and the ability to organise yourself effectively are crucial.

We’ll also need to you to take ownership, which is being proactive and owning your personal objectives and focus on results.

Training:

You will work towards your:

Level 3 Financial services administrator Apprenticeship. Certificate in Insurance (Cert CII) Level 2 Functional Skills in English and Maths (if required). Training will be via Davies, virtually. 6 hours per week off the job training.

Training Outcome:

Possibility of becoming a permanent employee after the successful completion of the apprenticeship.

Employer Description:
Crawford and Company is global leading Loss Adjuster and Claims Management company. We have offices in over 70 countries and employ over 9000 people. For over 80 years, Crawford has led the industry through a relentless focus on people and the innovative tools that empower them. For more information, please visit https://www.crawco.co.uk/. Crawford provides a fully-integrated, end-to-end claims solution managing all aspects of the claims process from first notification of loss (FNOL) to settlement and repudiation through our third party administration specialist, Crawford TPA

Working Hours :
Mon – Fri, 9am- 5pm

Skills:
Communication skills,Organisation skills,Customer care skills,Administrative skills,Initiative