Sales and Office Administration Apprentice

In this position, client outreach is a core responsibility, involving proactive communication to build and maintain client relationships, address their needs, and drive sales growth. 

Client Outreach: 

Conduct proactive client outreach to build and strengthen customer relationships. Address customer inquiries, provide solutions, and ensure customer satisfaction. Manage sales targets, benefiting from a competitive bonus scheme and performance-based incentives.

Inventory Management:

Maintain accurate inventory records to ensure stock availability. Coordinate with suppliers to negotiate terms and manage order levels. Ensure product pricing accuracy and adjust as needed in response to market changes.

Administration and Office Management:

Perform bookkeeping and credit control functions to support financial stability. Assist in monitoring budgets and maintain detailed financial records. As experience grows, transition into a role that oversees internal workflows and implements best practices to optimize office operations.

Required Skills and Qualifications:

Strong organisational and multitasking abilities, with high attention to detail. Excellent communication and interpersonal skills. Proficiency with Microsoft Office Suite and accounting software. Ability to work both independently and as part of a team. Valid driver’s license.

This role offers a unique blend of client-facing and internal responsibilities, with a clear development pathway. For those who excel, opportunities to manage face-to-face client interactions, supported by a company car, are also available.

Training:

Training in the workplace:

Product knowledge Target customers Systems, Software and processes Sales

College teaching:

Effective customer service Supporting a customer service environment Communicating using customer service language Evaluating and improving your performance in a business environment Managing a workload Effective team working

Training Outcome:

On successful achievement of apprenticeship, the potential of a job opening in a customer / business team role.

Employer Description:
We at PJW Meters take great pride in putting our customers first and in building mutually rewarding, long-lasting working relationships. Our personalised customer-centred approach, many years of experience, and thorough knowledge of the market keep our customers returning. We are pleased to offer consultations for your energy projects and requirements. We aim always to understand our clients’ working budgets and provide the best products to save money and provide maximum value. PJW’s broader business portfolio includes PJW Meters, Elko EP UK, and Montis, as well as our e-commerce brands- Electric Meter Shop, The Meter Shop, and Relays Store UK.

Working Hours :
Monday to Friday, 8:30am - 17:30pm (to include 30min/1 hr unpaid lunch)

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working